Driver App: Orders, Photos, eCMR and Salary on the Phone the Driver Already Has
Drivers do not install software. They open a link, or they use the messenger they already use all day. CargoMind gives them both — and gives the office the position, the POD and the signed document without a single phone call.
Definition: A driver app is the driver-facing side of a transport management system: it delivers the dispatch (stops, instructions, phone numbers), receives what the driver produces (location, photos, documents, expenses) and answers the driver's own questions (next load, salary, holidays) — so that the dispatcher and the driver stop exchanging it all by voice.
Three ways in — the driver picks one
Web app (PWA) — the office sends a link; the driver opens it and adds it to the home screen. No App Store, no Google Play, no updates to chase.
Telegram bot — linked from the driver's profile with a QR code or connect code. Dispatch messages, live location sharing, a persistent 4-button menu for salary, holidays, expenses and documents, plus the AI agent in chat.
WhatsApp bot — the twin of the Telegram bot on one shared CargoMind number (every message starts with the company's name). The driver opens a link, WhatsApp opens the chat with the connect code pre-typed, and up to five "followers" (a co-driver, the owner) can receive read-only copies of orders and files.
The company chooses the driver's preferred messenger and CargoMind uses only that channel, so nothing is sent twice.
What the driver receives
The dispatch — every stop numbered in driving order with company, street, postcode, city, country, date and time, a verified GPS pin, the stop's instructions ("use the Amazon app", gate rules) and phone number, in the language of the dispatcher who sends it.
Order acceptance and status — accept, arrived, loaded, departed, delivered; the office sees it on the order and the live map immediately.
Next stop at a glance — when the driver shares the current location, the chat answers with a map card, the place, the trip and the next stop with kilometres and time left.
What the office receives — without asking
Live position — GPS from the phone, no telematics box. If the company already has telematics, both sources feed the same map.
POD and CMR photos — the driver sends a photo; AI files it as CMR, POD or other document type on the right order, and the invoice draft is created when the POD lands.
Expenses from receipts — a photographed fuel or toll receipt becomes an expense with amount, VAT and category, matched to the trip.
Documents from the driver — licence, tachograph card and medical renewals uploaded from the phone, with expiry alerts for the office.
SOS and alerts — a truck on an active order that sends no position for 14 hours raises an alert; holidays requested in chat land in the planner.
0 €
per driver — unlimited drivers, free
3
channels: web app, Telegram, WhatsApp
1 PIN
signs eCMR and company documents
Self-service: salary, documents, holidays
Drivers ask "how much do I get this month?" in the bot and receive the net amount owed, recent trips with paid and remaining flags, bonuses and deductions. The driver's online folder holds the company's paperwork — handover protocols, instructions, per-diem forms — as templates with placeholders; the driver reads and signs on the phone with an e-mail or Telegram PIN, the company countersigns, and the paper never gets printed. A roadside QR page gives inspectors the driver's current documents.
Send one driver a link today
Add a driver on the free trial, send the link or the WhatsApp invite, and dispatch a test order to their phone. Drivers are always free.
No. The driver app is a web app opened from a link and added to the home screen. Drivers can also work entirely inside Telegram or WhatsApp, where CargoMind runs as a bot.
Are drivers charged?
No. Only office users are billed. Drivers, the driver app, the Telegram bot and the WhatsApp bot are free and unlimited; the driver app and bots come with the Pro plan.
Can the driver's photos replace the paper POD?
Yes. POD and CMR photos sent from the app or bot are filed on the order automatically by AI and shown to the customer in the tracking portal; the invoice draft is created on POD upload. For a signed electronic consignment note, the eCMR with PIN signatures is also available.
Does the dispatch message work in the driver's language?
The dispatch text is written in the language of the office user who sends it, in one of nine interface languages. Messages to subcontracted carriers are written in the carrier's language automatically.